General Queries

Last Updated: April 1, 2024

1. Can I pay my vending plan subscription by installments?

No. Vending plan subscriptions can only be paid for in full, and one year in advance. This is done so that we ensure at least one full year of operation. Learn more…

2. How can I insert shipping tracking number ?

Vendors can insert Shipping Tracking number from the order details page through “Order Notes”Learn more…

3. Is it possible to upload my lecture/music (Digital product)?

Yes. If you are selling lectures, music, photos, software or any digital product it is possible to upload your product as a downloadable product. Learn more…

4. Can a vendor deactivate their store?

Only admin can deactivate a vendor store.

5. Can I create variable products?

Yes, you can upload variable products from the vendor dashboard. Learn more…

6. Can a vendor offer discounts on the store?

Vendors can create and display discount coupons on the store page. Learn more…

7. Is it possible for a person to be a vendor and buyer using a single account?

If a user registers as a vendor the user role will be a vendor. Vendors are able to buy products/services from other vendors, the user role will not change.

8. Can the Vendor change/update the Shipping Status of an Order/Product?

Yes. Shipping Status allows a vendor to create shipments. This feature informs a customer about their shipping status. Learn more…

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