Allows vendors to offer customised return and warranty facilities of their sold products & services to their buyers.

 Options

Based on the settings applied by the admin and vendor, customers get to enjoy the returns & warranty facility while buying their favorite products. Certain options are set as default for the customers. And for other options, they can choose their suitable warranty duration for an extra cost set by the vendors.

Here, for the customers, the warranty period is fixed for the ‘Warranty Included’ warranty type as seen below.

As for the ‘Warranty as Add-on’ warranty type, the customers get to choose the provided warranty duration for some extra cost set by the vendors.

Requesting a Warranty

Once the product is bought by a customer, based on the setting adjusted by the admin and vendor, the customer can request for the replacement of the bought product, full or partial refund or request for Refund as store credit.